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My Heart Twitters When I See This Chart

By David Young 10 March 07

Congratulations to the Twitter team on their phenomenal growth.

Twitter’s popularity is exploding. But not their infrastructure costs. They use Accelerators and our Scale services to achieve great performance for the right price.

A twittering heart is a very good thing.


  1. How many accelerators?

    — Caleb Buxton    846 days ago    #

  2. Congrats

    — Jonto    846 days ago    #

  3. How does twitter make money?

    — Jacob    846 days ago    #

  4. I just signed up. Interesting service, I’m also interested as to how they make any money. It is pretty well done, though.

    — Wanderfowl    846 days ago    #

  5. I don’t mean to be overly negative here, I use both Twitter and Textdrive and didn’t realise until reading this that there was any connection. That said, Twitter has one of the worst downtime problems of any site I use regularly enough to notice. It’s down right now as I type this for instance. Their IM bots seem to go offline (or be online but unresponsive) a little too much for comfort as well.

    I’m sure like all services these are just the signs of early growth, and all will be fine, but I just thought I’d say that in my experience Twitter is not a good example of a service that’s scaling smoothly.

    — Henry Todd    846 days ago    #

  6. I have to agree – twitter is down a lot.

    Don’t get me wrong, I want to see more and more rails infrastructure success stories but touting about a success before it’s actually a success does more harm that good.

    Get it sorted then shout it out to the world.

    — Michael Air    846 days ago    #

  7. @Henry/Michael: what clients are you using?

    — David Young    845 days ago    #

  8. @Caleb: it varies. That’s one of the benefits of Accelerators. It’s an on-demand service. But for specifics, I’ll let the Obvious guys tell that story.

    — David Young    845 days ago    #

  9. @David: I’m using Adium. Have tried both AIM and Gtalk. Although my comment about downtime is for web moreso.

    I can’t get the IM bot to show online at all… not sure what’s going on there.

    — Michael Air    845 days ago    #

  10. David: I am also using Adium (1.0) to connect to the AIM bot. To be fair, it’s been a few days since I recall the bot being offline when I wanted to send a message. How much do the bots differ? Does one have a better uptime record than the others?

    — Henry Todd    845 days ago    #

  11. @Michael/Henry: the sheer number of people using bots means that the clients (Adium, Twitterific, etc.) don’t account for the timeouts properly. If your bot isn’t working, the web page will.

    — David Young    845 days ago    #

  12. I hate to join on the negativity-band-wagon but the site has been down intermittently for me for the past 5 minutes and when it did finally load, it took over 90 seconds for the page to load after logging in.

    I think it’s great that Twitter has pro-actively tackled scalability but I think the phrase “great performance” in your entry needs a just a tiny reality check ;-)

    — Jim Willis    844 days ago    #

  13. I have to agree with the voices here. I love Twitter and use it all the time (user:drewm), but I wouldn’t cite it as an example of a service free from scalability problems.

    Twitter is down or unacceptably slow a lot. We don’t care because we love it, it’s not important data, and hey, it’s free. Also we all know they’re growing at a massive rate. Hopefully those problems will get ironed out.

    It’s great that it’s not costing them a bomb, but let’s not get carried away and pretend there are no problems.

    — Drew McLellan    844 days ago    #

  14. And has anyone yet figured out how Twitter plans to continue operating since it’s unclear how they are generating revenue.

    — Greg    844 days ago    #

  15. I think some are missing the point. Twitter has been able to grow (service interruptions aside) because of Accelerators. Accelerators have been combined with our Scale services to help Twitter achieve the great performance (4000+ requests per second) that has allowed them to serve more customers. Have things been perfect? No. But Twitter isn’t complaining. They know what’s been going on behind-the-scenes to achieve their growth on Accelerators. I’ll work to get one of them on our podcast to talk about how it was done.

    — David Young    844 days ago    #

  16. David: I’m sure I’m not the only one that would like to hear from the Twitter people about how they’ve been handling their evidently very rapid growth and keeping costs down, the podcast is a great idea.

    I also echo Drew’s sentiment: “We don’t care because we love it”. :-)

    — Henry Todd    843 days ago    #

  17. Yeah… have to agree with the sentiment here…. Twitter is balls slow.

    I’m sure things will work out in the end but clearly they are having scaling troubles. This post makes you sound like the old GWB.

    — Henry Offenganger    828 days ago    #

  18. asdf

    — asdf    823 days ago    #

  19. Twitter is sooooo slow! It is down almost every day… one would think that they would fix these problems—they have been ongoing for quite awhile now.

    — Cheryl Merkowski    815 days ago    #

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